Production Line and Robot Maintenance, Ramp-up and Training
When the machine tool is installed on site, MGA Technologies remains at your service, by your side, to help you for its full life cycle.
Operators and Maintenance Training
We can provide training, either informal as part of the commissioning of the equipment, or formalized training to guarantee full control of the equipment by your teams.
Your operators are training in normal operations modes of the machine, loading and unloading, and HMI navigation. Technical and maintenance service staff can also be trained upon request. Detailed content of these training programs is typically defined at the early stages of the project, if not specified in your URS (User Requirement Specifications).
Ramp-up and Production Assistance
An automatic machine or a robot can require specific assistance during its initial installation, especially in a new workshop or a production site that is not heavily automated. MGA Technologies can provide assistance during the critical ramp-up phase.
MGA Technologies systematically offers its customers tier 2 maintenance of installed equipment, annual preventive maintenance, performance improvement of existing equipment, obsolete installation revamping and calibration of measurement devices.
During warranty period and/or upon maintenance contract, MGA can provide same day support via on-line or telephone assistance, each working day from 8:00 AM to 5:00 PM (Paris) or maximum D+1 (except WE and bank holidays) on site diagnostics.